Apogee Engineering
  • 08-Feb-2018 to 09-Apr-2018 (MST)
  • Command
  • San Antonio, TX, USA
  • DOE
  • Salary
  • Full Time

Comprehensive benefit options upon hire

2016 SBA Prime Contractor of the Year, Region VIII


Apogee Engineering is seeking an experienced Network Systems Administrator located at Lackland AFB in San Antonio, TX. This role will provide support for all JIOWC network physical infrastructure design, installation, maintenance and documentation on-site at Joint Information Operations Warfare Center (JIOWC) Headquarters to accomplish tasks relating to technology and communications issues.

Why work with us:

Apogee Engineering, LLC is a growing provider of research, engineering, operations, financial and administrative expertise across an array of federal government organizations such as the DOD, DHS, NASA, DOI, and the DOT. Our company was founded on the commitment of making a positive difference regardless of agenda or personality. This commitment, infused with integrity and a passion for excellence, has propelled Apogee Engineering into the ranks of an elite small business company, known for unwavering dedication to their client's success, a warm and family-like work environment, and an enthusiasm to providing the right solution at the right time.

What you'll be doing:

  • Broadcasting authorized announcements explaining outages and issue resolution
  • Utilizing government tracking systems to open tickets for information network issues and document steps to resolve the problems
  • Performing technical tasks to resolve Help Desk tickets related to workstations, printers, fax machines, communication devices, hand-held devices, scanners, Video Teleconference (VTC) Suites, and other peripherals
  • Supporting JIOWC VTC operations including management and maintenance of audio and video equipment in conference rooms, VTC scheduling, and VTC problem resolution
  • Assisting the JIOWC Information System Security Officer (ISSO) with network security incident response and management
  • Assisting Equipment Control Officer (ECO) to provide asset management and other life-cycle program management support, technical typing, analysis, and support
  • Maintaining Help Desk Documentation and Information Network Support Guides that cover common and unique issues
  • Creating local policies and procedures for cross-domain data transfer based upon DoD, Joint Chiefs of Staff, Air Force, and Intel Community policies, procedures, and processes
  • Assisting users in data transfers in accordance with established JIOWC policies and procedures
  • Developing training to data owners, data custodians, network and system administrators, users, and delegated data transfer operators

What you need to have:

  • Bachelor's Degree in a related technical field
  • Top Secret clearance with SCI eligibility
  • 5+ years' experience in the field of personal computer equipment hardware and software support, and collaboration technologies (e.g. VTC suites) hardware and software support
  • Experience with at least one of the following:
    • Installation of ducts and conduits, pulling cables, terminating, testing, splicing, and repairing copper, coaxial, and fiber optic cabling
    • Installation of fiber optic modems, multiplexers, patch panels, distribution frames, cabinets, cable ladders, rack systems, and equipment components
    • Operation of Digital MultiMeters, network cable testers, loop back adapters, Optical Time Domain Reflectometer (OTDR) and software diagnostic tools





Equal Opportunity Employer: minority/female/disabled/veteran. Equal Opportunity Employer: disability/veteran. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status

Apogee Engineering
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